1. Introduction

This Privacy Policy describes how Net Project Ltd ("we," "our," or "us") collects, uses, and protects your personal information in accordance with the Privacy Act 2020 of New Zealand and other applicable privacy laws.

We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we handle your data when you use our AI assistant services.

2. Information We Collect

We collect the following types of information:

• Account Information: Email address, name, and payment information when you create an account
• Assistant Configuration: Training documents and settings for your AI assistants
• Usage Data: Information about how you use our services
• Technical Data: IP addresses, browser type, and device information

3. How We Use Your Information

We use your information to:

• Provide and maintain our AI assistant services
• Process payments and manage your account
• Train and improve our AI models
• Communicate with you about our services
• Comply with legal obligations

4. AI Assistant Privacy

Important: Once an AI assistant is created and deployed, we do not record, store, or have access to any information that makes users identifiable. This includes:

• User identities or contact information
• Any data that could identify individual users

Our AI assistants operate independently and do not transmit user data back to our servers. User privacy is protected as conversations are processed locally and not stored.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure servers and infrastructure
• Access controls and authentication

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• With service providers who assist in operating our services (under strict confidentiality agreements)
• To protect our rights, property, or safety

7. Your Rights Under New Zealand Law

Under the Privacy Act 2020, you have the following rights:

• Right to Access: Request a copy of your personal information
• Right to Correction: Request correction of inaccurate information
• Right to Deletion: Request deletion of your personal information
• Right to Object: Object to processing of your personal information
• Right to Portability: Request transfer of your data to another provider

8. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than New Zealand. We ensure that such transfers comply with New Zealand privacy laws and that appropriate safeguards are in place to protect your data.

10. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized content
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Net Project Ltd
Email: [email protected]
Phone: +64 211 666 221
Address: [Your Business Address]

You also have the right to lodge a complaint with the New Zealand Privacy Commissioner if you believe we have not handled your personal information appropriately.